Shipping policy

Shipping Policy

At Bella Unspoken, we are committed to ensuring your order is delivered promptly, securely, and with complete discretion. The following outlines our shipping procedures and terms for orders placed through our online store.

Shipping Area

We currently ship to Canadian addresses only. At this time, we do not offer international shipping.

Processing Time

Orders are typically processed within 2–5 business days from the time of purchase. Processing time may vary depending on product availability, order volume, and holidays.

Shipping Rate

All orders are shipped at a flat rate of $18.50 CAD, regardless of order size or weight.

Delivery Time

Estimated delivery is 2–10 business days after your order has been fulfilled. Delivery timelines may vary depending on your location and courier performance. You will receive an email notification with tracking details once your order has shipped.

Tracking

All orders include tracking. Once shipped, a tracking number will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update after your order has been dispatched.

Discreet Packaging

Your privacy is important to us. All orders are shipped in plain, unbranded packaging with no indication of the contents or the nature of the products.

Undeliverable or Returned Packages

Please double-check your shipping information before placing your order. Bella Unspoken is not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If a package is returned to us due to an error in the shipping address, additional shipping charges may apply to resend the order.

Questions or Support

If you have any questions about your order, delivery, or shipping, please contact us at support@bellaunspoken.com. We’re here to help and typically respond within 1–2 business days.