Terms of service

Welcome to Bella Unspoken! The terms “we,” “us,” and “our” refer to Bella Unspoken. Bella Unspoken operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Bella Unspoken is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

ACCESS AND ACCOUNT

You must be the age of majority in your province of residence or have parental consent to use our Services. You are responsible for keeping your account credentials secure and for all activity under your account. You must provide accurate, complete, and current information and are responsible for updating this information as needed.

OUR PRODUCTS

We strive to display products as accurately as possible but cannot guarantee exact colour or appearance due to screen differences. Product details and availability may change without notice. We may limit sales to certain customers or regions at our discretion.

ORDERS

Placing an order does not guarantee acceptance. Orders are confirmed only after payment is processed. Please review orders carefully before submitting. All sales are final unless a product is damaged or defective upon arrival. Refer to our Refund & Exchange Policy for details.

PRICES AND BILLING

Prices are subject to change without notice. They do not include applicable taxes, shipping, or handling fees. Promotions may be governed by separate terms. You agree to provide valid and accurate billing information and authorize us to charge you accordingly.

SHIPPING AND DELIVERY

Shipping is available within Canada only. All orders are processed within 2–5 business days. Delivery timelines are estimates and not guaranteed. Once the order is handed off to the carrier, the risk of loss passes to you. See our Shipping Policy for more information.

INTELLECTUAL PROPERTY

All content, trademarks, and designs on this website are the property of Bella Unspoken or our licensors and are protected by law. You may not copy, reuse, or reproduce any material without express written permission.

OPTIONAL TOOLS

We may offer access to third-party tools “as is.” Use of such tools is at your own risk, and you are responsible for reading their terms of use. We are not liable for any issues that may arise from using third-party tools.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, terms, or privacy practices. You access third-party sites at your own risk.

RELATIONSHIP WITH SHOPIFY

Bella Unspoken is powered by Shopify. However, your transactions are with Bella Unspoken directly. Shopify is not responsible for any products or services purchased through this store.

PRIVACY POLICY

Personal information you provide is subject to our Privacy Policy and may also be subject to Shopify's privacy practices. Information is transmitted and stored through secure, third-party platforms.

FEEDBACK

If you submit reviews, suggestions, or feedback, you grant us a license to use and publish it for marketing or service improvement. You must own or have rights to any feedback you submit and agree not to post anything false, harmful, or illegal.

ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or update information on the site at any time without notice, even after an order has been submitted.

PROHIBITED USES

You may not use our Services for any illegal or unauthorized purposes. Prohibited uses include but are not limited to violating laws, infringing on rights, uploading malicious content, or interfering with site operations. We may terminate access for violations.

TERMINATION

We may terminate your access to the Services at any time for violations of these Terms. Sections relating to intellectual property, disclaimers, liability, and indemnity will continue after termination.

DISCLAIMER OF WARRANTIES

Services and products are provided “as is” without warranties of any kind. We do not guarantee that the site will be uninterrupted, secure, or error-free. Your use of the Services is at your sole risk.

LIMITATION OF LIABILITY

Bella Unspoken shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or products, even if advised of the possibility of such damages.

INDEMNIFICATION

You agree to indemnify and hold harmless Bella Unspoken, Shopify, and affiliates from any claims or demands resulting from your breach of these Terms or your violation of any law or third-party rights.

SEVERABILITY

If any provision of these Terms is found to be unenforceable, the rest shall remain in full effect.

WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision of these Terms shall not constitute a waiver. These Terms, along with our policies, represent the entire agreement between you and Bella Unspoken.

ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may transfer our rights and obligations at any time without notice.

GOVERNING LAW

These Terms are governed by the laws of the province of Nova Scotia, Canada, and applicable Canadian federal law. You consent to the jurisdiction of courts located in Nova Scotia for any dispute arising out of these Terms.

HEADINGS

Headings are included for reference only and do not affect the meaning of these Terms.

CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. You are responsible for reviewing them periodically. Continued use of our Services means you accept any updated terms.

QUESTIONS & CONTACT INFORMATION

Questions about the Terms of Service, contact Bella Unspoken INC. at: support@bellaunspoken.com